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eBay Customer Service

For many companies, being there for your customers when they need help comes first. Potential customers have a lot of questions before buying to which they need quick answers. Some things remain unclear even after the purchase. If the customer requests aren’t handled immediately, it can quickly lead to lost sales or bad reviews.

Good reviews on eBay are an especially valuable signal of trust to other buyers. When the competition are only one click away, excellent customer service plays a primary role. Our eBay Customer Service helps you to provide comprehensive service to your customers and to react to every question and concern; no matter if they’re by telephone or e-mail - your customers can depend on good service.


The Advantages of eBay Customer Service

  • Questions are quickly answered
    We answer questions about products and delivery conditions quickly and competently. That’s how we indirectly promote your sales.

  • Save time
    You can concentrate on your core business whilst we process your requests.

  • Quick Reaction Time
    Our professional sales team answer promptly and without delay. Amazon Customer Service is available to your customers from 8 am - 7 pm.

  • Communications Experts at work
    Our communications experts are trained sales talents and definitely know how to communicate with customers and interested parties on eBay.



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24/7 Availability
Round-the-Clock Availability.

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Higher Profits
Through satisfied customers and repeat buyers.

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A Unique Selling Point
Compared to the competition because of our qualified sales staff.

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Control Costs
Reporting with detailed lists for transparency.

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Flexibility
Time for business appointments, events and free time activities.

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Sell Internationally
Multi-lingual telephone service in 12 languages.