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Amazon Customer Service

Satisfied customers come back. You can only create a lasting bond with customers through first class service. Especially with Amazon, where the competition is so strong, it’s possible to set yourself apart from the competition with good service. When customers have questions or complaints, they await a prompt answer. If the customer requests aren’t handled immediately, it can quickly lead to lost sales or bad reviews.

Good reviews on Amazon are an especially valuable signal of trust to other buyers. Only those who build up a repeat buyer base can sell successfully on Amazon in the long-term. Our Amazon Customer Service helps you to provide comprehensive service to your customers and to react to every question and concern - no matter if they’re by telephone or e-mail. With telbes, you have a strong partner on your side.


The Advantages of Our Amazon Customer Service

  • Questions are quickly answered
    We answer questions about products and delivery conditions quickly and competently. That’s how we indirectly promote your sales.

  • Save time
    You can concentrate on your core business whilst we process your requests.

  • Quick Reaction Time
    Our professional sales team answer promptly and without delay. Amazon Customer Service is available to your customers from 8 am - 7 pm.

  • Communications Experts at work
    Our communications experts are trained and talented sales professionals and definitely know how to communicate with customers and interested parties on Amazon.



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24/7 Availability
Round-the-Clock Availability.

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Higher Profits
Through satisfied customers and repeat buyers.

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A Unique Selling Point
Compared to the competition because of our qualified sales staff.

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Control Costs
Reporting with detailed lists for transparency.

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Flexibility
Time for business appointments, events and free time activities.

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Sell Internationally
Multi-lingual telephone service in 12 languages.